Pracownie językowe | Helpdesk |
SANAKO Helpdesk for EMEA customers
SANAKO Helpdesk offers support for all SANAKO products.
You may contact SANAKO Helpdesk for information and assistance with any issue you may have experienced with SANAKO products, whether they be questions on how to use certain features or technical issues affecting the performance of your system.
The Helpdesk service is completely free of charge to all SANAKO customers with a Software Maintenance agreement.
SANAKO Helpdesk service will:
Answer customer calls and emails requesting technical assistance
Assess customers’ support needs and handle them accordingly
Use troubleshooting techniques to diagnose problems
Solve the problem during the call whenever possible
Contact Information
Our expert support technicians are ready to help you with any issue, big or small! Please contact us by telephone or email.
Helpdesk Phone Number (Mon-Fri 07:00-17:00 GMT): +358 6001 4849
E-mail: helpdesk@sanako.com
SANAKO Helpdesk is available in English in the EMEA region during the following hours:
UK: 07.00 - 17.00
CET: 08.00 - 18.00
FIN: 09.00 - 19.00
Moscow: 10.00 - 20.00